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Once we started working, Lana has become the #1 mortgage agent I started sending my new clients to. To date this year she already financed five clients, and all I heard from each and every of them is tremendous appreciation – they are very grateful for me putting them in touch with Lana! Having now starting to look for a new home and an income property for myself, I immediately called Lana. I know I am in the best hands. If you were to go at TNL@TB <the nice lady at the branch across the street> you could be down on your luck. If that bank’s toughest underwriter decides a low limit or not to approve you, guess what! you’ve lost a great home. A home we spent six months or more preparing, hunting and securing through many bidding wars and painful nights. But a resourceful mortgage broker aka LANA, already has the application ready to try with more than one lender, be it Scotia Bank, TD Bank, CLRS, or Home Trust etc. About preapprovals: She is very trustworthy in setting great budget limits, so stay within those as she knows what she is talking about. About post-sale support: Best customer service explaining the mortgage documents (some clients wanted me to be present, so I know 1st hand). Also, she further fights for the already approved clients and obtains mortgage rate reductions prior to closing. Goes without saying, her loyalties are only to her clients, she’s not a bank employee – she represents YOU. Knowledge: She’s completely up to date to numerous changes in legislation like new downpayment requirements, self-employed programs, RRSP etc Soooo here you go, save your time, money and grief, make Lana your ONE STOP SHOP.
A friend recommended Lana to us and we are so glad that they did!
As first-time buyers, we had a million questions about mortgages and RE market. Between our in-person meetings and countless phone calls and emails, Svetlana spent many hours educating and supporting us at every step in the process. She patiently explained to us everything that there was to know, so that we could understand all the options and make educated decisions. Besides mortgages, we also learned so much more from Svetlana that we didn’t previously know about purchasing and owning a property.
For a few months that we worked with Svetlana, she was always immediately available on the phone or via email, to answer any questions or help with any concerns—astounding difference from our previous disappointing experience with another broker. Her great personality and friendly optimistic attitude made working with Svetlana a truly enjoyable experience.
Svetlana found a mortgage for us at the rate that was simply unbeatable and basically unheard of at the time, yet form a most reputable lender, so we had a complete peace of mind signing up for it. The deal remained one of the best available even for few months into the pandemic, until the recent massive drop of the rates.
Svetlana worked very pro-actively with our RE agent and lawyer, and there were times when our deal would’ve fallen apart if it hadn’t been for Svetlana who went above and beyond to take care of us and straighten up all the moving, or stalling, parts of our purchasing process. She supported us all the way through the closing date and even afterwards, making sure everything worked out as it should.
Svetlana demonstrated absolute attention to details and highly organized, efficient work style. It is so rare these days to find this level of professionalism, precision and reliability in any industry.
We are more than happy with Svetlana’s services and hoping to work with her again when the time for renewal comes. If you are looking for the most dependable and experienced broker who will work hard in your best interest, we wholeheartedly recommend Svetlana.
We’d never worked with a Mortgage broker prior to working with Lana. In fact, we had a rather disappointing experience with a big 5 mortgage specialist just last year when our financing fell through.
With her background in underwriting, Lana knew the ins and out’s of our slightly complex case and recommended us strategies to make our first time purchase possible. She was a text message away right from the pre-approval stage to « should we make an offer at this price ? » stage. She was able to help us secure a mortgage within 24 hours of us making the offer !! That’s how effective and dedicated Lana is. A true superstar ! She has our highest recommendations.
If you’re a first time buyer and are looking for a reliable mortgage closer, Lana should be your go-to. Thank You Lana !!
Refinancing my mortgage with Lana was the best experience I’ve had in 20 years as a homeowner. The experience was so seamless that I did not feel the normal pressures and anxieties of refinancing my mortgage. Lana’s care and guidance throughout this process was continuous, she ensured that I was comfortable and all of my questions were answered before during and after my new mortgage was implemented. It was a pleasure to work with her and I have happily referred my loved ones to her care.
Home purchasing is not an easy process. We were fortunate to have Lana as our mortgage broker. Thank you Lana
Having only dealt with the traditional banks for a mortgage before, this was our first time dealing with a mortgage broker. To put it simply, Lana is so much more than that! Her in-depth industry knowledge, flexibility, accountability, dedication and overall sunny attitude make Lana such an absolute pleasure to work with. She made what should be a stressful process seem easy and seamless. Lana will surely be our point of contact for any and all future mortgage needs and we will continue to refer her to all of our friends and family.
Thank you Lana for everything – it was such a pleasure working with you!!
We are very grateful that we were referred to and able to work with Lana as first-time home buyers. Throughout the whole process, we have been nothing but impressed by Lana’s professionalism, efficiency, and detail-oriented abilities. She has exceptional service skills, and is very knowledgeable – providing us with all of our options and the pros and cons of each while keeping us- the home buyers’ wants & needs in mind. She is a very diligent and had gone out of her way to find us the best rate and to meet with us. She was truly a great pleasure to work with and allowed the mortgage process to be easy and seamless. We have and will continue to refer Lana to anyone whom is looking for a mortgage broker. Thank you Lana for ALL of your help and support!
I wanted to take a moment and say again how incredibly grateful we are for all of your help, knowledge and support! Being a first-time buyer and committing to mortgage for the first time is a very stressful experience. And you definitely made it so much easier and as painless as possible. Your extensive knowledge and genuine desire to find the best mortgage for the client makes you stand out! We are always proud to share your contact information with our friends because we know that you provide best services on the market! Thank you for all the time, for your help, for your great market insights, for sharing your knowledge and for providing such valuable recommendations! We are very happy with our mortgage and very satisfied with your services! Getting a 5-year fixed rate on great terms that is way lower than market average is a wonderful example of your hard work and market knowledge! From the bottom of our hearts, thank you very much, Svetlana!
We had a wonderful experience working with Lana and would highly recommend her to anyone in need of a mortgage. She was knowledgeable, thorough and always available to answer our questions not matter what time of day. She was very diligent and pays an incredible attention to detail. She was fantastic to work with and put our minds at ease throughout the entire process.
Svetlana was referred to us by our friends and I am so grateful that they introduced her to us. She is highly professional, she works in a very fast pace, always promptly responding to e-mails, phone calls or messages. She goes above and beyond to satisfy a customer, shopping for the best possible mortgage for a client. She listens to your needs and gives you a very practical advises. I would highly recommend her as a mortgage broker to anyone.