Read some of the comments made by our previous happy clients
Refinancing my mortgage with Lana was the best experience I’ve had in 20 years as a homeowner. The experience was so seamless that I did not feel the normal pressures and anxieties of refinancing my mortgage. Lana’s care and guidance throughout this process was continuous, she ensured that I was comfortable and all of my questions were answered before during and after my new mortgage was implemented. It was a pleasure to work with her and I have happily referred my loved ones to her care.
Home purchasing is not an easy process. We were fortunate to have Lana as our mortgage broker. Thank you Lana
Having only dealt with the traditional banks for a mortgage before, this was our first time dealing with a mortgage broker. To put it simply, Lana is so much more than that! Her in-depth industry knowledge, flexibility, accountability, dedication and overall sunny attitude make Lana such an absolute pleasure to work with. She made what should be a stressful process seem easy and seamless. Lana will surely be our point of contact for any and all future mortgage needs and we will continue to refer her to all of our friends and family.
Thank you Lana for everything – it was such a pleasure working with you!!
We are very grateful that we were referred to and able to work with Lana as first-time home buyers. Throughout the whole process, we have been nothing but impressed by Lana’s professionalism, efficiency, and detail-oriented abilities. She has exceptional service skills, and is very knowledgeable – providing us with all of our options and the pros and cons of each while keeping us- the home buyers’ wants & needs in mind. She is a very diligent and had gone out of her way to find us the best rate and to meet with us. She was truly a great pleasure to work with and allowed the mortgage process to be easy and seamless. We have and will continue to refer Lana to anyone whom is looking for a mortgage broker. Thank you Lana for ALL of your help and support!
I wanted to take a moment and say again how incredibly grateful we are for all of your help, knowledge and support! Being a first-time buyer and committing to mortgage for the first time is a very stressful experience. And you definitely made it so much easier and as painless as possible. Your extensive knowledge and genuine desire to find the best mortgage for the client makes you stand out! We are always proud to share your contact information with our friends because we know that you provide best services on the market! Thank you for all the time, for your help, for your great market insights, for sharing your knowledge and for providing such valuable recommendations! We are very happy with our mortgage and very satisfied with your services! Getting a 5-year fixed rate on great terms that is way lower than market average is a wonderful example of your hard work and market knowledge! From the bottom of our hearts, thank you very much, Svetlana!
We had a wonderful experience working with Lana and would highly recommend her to anyone in need of a mortgage. She was knowledgeable, thorough and always available to answer our questions not matter what time of day. She was very diligent and pays an incredible attention to detail. She was fantastic to work with and put our minds at ease throughout the entire process.
Svetlana was referred to us by our friends and I am so grateful that they introduced her to us. She is highly professional, she works in a very fast pace, always promptly responding to e-mails, phone calls or messages. She goes above and beyond to satisfy a customer, shopping for the best possible mortgage for a client. She listens to your needs and gives you a very practical advises. I would highly recommend her as a mortgage broker to anyone.
Trust. Effectiveness. Care.
These would be the three key qualities that, in my opinion, define Lana Grishanova.
Lana came referred to me by an old friend; one whose positive opinion is hard to achieve. With a referral such as his, I knew that Lana must have exceeded the highest of expectations.
When it came to my file, she did not disappoint. From our primary exploratory conversation, Lana took the time to explain everything about mortgages and the housing market in detail building a foundation of trust. She made sure I felt comfortable with the process and was transparent throughout.
As she began to work on the file, Lana was incredibly effective with responding to emails, calls and answer time-sensitive questions. I never had to worry about when I would hear back from my mortgage broker. I knew Lana was there and available from the most mundane to dire situations.
Over the eight-month search, and a few failed offers, Lana showcased her true essence of care, making sure I was discouraged or heartbroken when things did not turn out the right way. She knew how emotional this process was and she there to make sure that my well being was top priority.
Luckily, things have all turned out for the best, with my new condo closing on December 28th.
I am grateful to have had the opportunity to work with her on my mortgage, so much so, I had already referred her to my sister and brother-in-law before I had even found a place. I look forward to sharing her contact information to anyone looking for a new place or a new mortgage.
Lana is fantastic at what she does and I wish her the best of success in her career
It was not our first time working with Lana, and definitely will not be our last. Most recently I contacted her in a panic when I almost missed the renewal date for my mortgage. Lana is such a good listener and was very patient with me. She was able to calm me down and reassure me that it would all work out. She worked diligently with me knowing I did not have much time.
I had a lot of questions and concerns and Lana was always a phone call away. I was always able to reach her and if she was in a meeting or tied up I would get a follow up text or email letting me know she would get back to me ASAP.
Both my sisters have also used Lana and we all agree that she is our go to girl! We will gladly recommend her to our friends and family.
Thanks again Lana.
” As a first time home buyer, we didn’t know where to begin to buy a home. We needed a lot of guidance in this process.
At first, we went straight to our banks to get pre-approved for a mortgage and we weren’t satisfied with the offers and service.
We decided to look for other options, I contacted a good friend Mark Pniewski, real-estate agent from Re/Max which I highly recommend as well.
He introduced me to LANA! and that was the end of it! We were so glad that we met Lana! If you are looking for a mortgage agent! Do not look any further!
Her pleasant personality will make you feel like, the home buying process so much easy! She will help you from pre-approval until the end (closing) She did everything for our family to make sure were getting the best! I would recommend her to anyone who are looking for a mortgage agent! She’s great at what she does and I wish she can help more families and anyone looking for any mortgage needs.
Thank you so much from the Guihon family!